Club Discounts no longer. Points/Reward system now in place.

[bazza]

Hi all,

Well its been a hectic 6 months since the online store went live - we've gone from just under 4000 products in January to over 6500 now.

We are now offering wheels from Rays, Enkei, Advan, BBS, SSR etc as well as killler products from the usual brands such as Mugen, Spoon, Project Mu (by far our biggest selling product!), Kakimoto, Fujitsubo, Endless..

Our business has grown massively this year from last year just trading on forums and communicating via PM. We now have a simple MSN client system built into our site so you can contact me from 9am until 10pm most days (I am sure Dotty and Milano will back me up on that ) and it means if your nasty IT geek has blocked the MSN port you can still talk to me via MSN through the normal PORT80 http uses.. You don't need to login to your MSN, it just asks for your name and a simple 5-6 digit image authentication code.. Easy

Why have we stopped the 5% off for club members? Simple - this doesn't reward you - the loyal customer, for your returned business but rather gives you a flat 5% off like non-loyal customers.

You can now collect points as you shop and choose to use these points against a future order or just let them pile up saving up for those Bride seats..

You MUST have a VTEC Direct shop account for this system to work - its easy (and free) to setup and saves time keep entering your billing/shipping information every time you shop.

£1.00 = 5 points
1 point = 1penny

We will still be offering our normal discount offers (10% off Jun at the moment) - you will not be able to use your points in addition to these discounts but you will still earn points from these purchases..

Our 28 day delivery policy remains unchanged but we are now offering reward points instead of future discounts.. And its very generous at that!

http://www.vtecdirect.com/online/pag...te_help.html#3

A lot of the parts we sell are made to order, they aren't available off the shelf in Japan. In the unlikely event you will be waiting more than 28 days for your order you will be contacted either via email or your order status will be updated. You can view your order status here.

It is our promise to issue 2000 loyalty points (£20 for use with future order) if the wait for any item exceeds 28 days and a 3500 loyalty points if it exceeds 35 days (£35 for use with future order).

Here is a basic overview of how this system works:

http://www.vtecdirect.com/online/pag...e_rewards.html

Every item we sell now (except the wheels) has a "this item is worth x points" listed by for your reference..

So for one week we are offering 7.5% off all products with the discount code "loyaltyrules" at the checkout.

[Mylee]

Nice one Bazza, excellent idea. Glad to see you've expanded the offerings of Beat stuff recently, but can I make a suggestion for your site please? I'd like to click onto an item and see a larger photo. Any Chance?